1. Help centre
  2. Travel, bookings and Wallet

Paying and approvals

Exactly what happens between 'book it' and 'booked'.

  1. osmos holds the fare or room with the supplier. Nothing is charged yet.
  2. You see a review card: price, rules, traveller details, and the card and limit that will be used.
  3. You confirm. If you've asked osmos to auto-confirm a hold, you get a notification with a window to cancel before it goes through.
  4. The supplier confirms. The ticket lands in Wallet and in your email.

If a confirmation fails after payment, osmos tells you immediately and the charge is released by the supplier; that can take a few days to show on a statement.

Try it on your iPhone.

Free to start with 200 credits. You approve every action.

Download on the App Store