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A connection stopped working

Why providers drop permissions and how to fix it in a minute.

Email, calendar and messaging providers expire or revoke app permissions: after a password change, a security review, a long period of inactivity, or simply on a schedule. When that happens osmos can't read that account, and you'll see a card asking you to reconnect.

Core → Tool manager → the account → Connect. You'll go through the provider's sign-in again and osmos picks up where it left off. Nothing you've already got is lost.

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